Ah, error messages. The bane of every user’s existence. They can be confusing, frustrating, and sometimes downright cryptic. But the worst of all is when they don’t tell you what to do — just like the “Not seeing what you expected here? Don’t worry, your conversation data is preserved! Check back soon.” error ChatGPT users were seeing.
It doesn’t tell you what went wrong, and doesn’t offer any solution except to “check back soon”, which is way too broad and generic. And needless to say, the “checking back” was not working, which lead to more confusion.
Turns out, all you needed to do was to log out of your account and log back in. Sounds too easy to be true, but many users have reported that this quick fix solved the problem — yours truly confirms.
Soon after, the ChatGPT team has updated the error message to include the solution, and now the message reads “Your history will show up here. Not seeing what you expected? Try logging out and back in.”
The importance of clear error messages that include actionable steps for users to take speaks for itself. By providing a clear solution, ChatGPT users are now quickly and easily overcome the issue, without the need to google the solution.